Besides calling a plumber to repair the problem, here are some steps you can take in the event of a plumbing emergency:
Step One: Know Where Water Shutoffs are Located
When moving into a new home, be sure you know where all valves and water shutoffs are located. Familiarizing yourself with the plumbing before an emergency happens will enable you to respond quickly if a pipe breaks or springs a leak.
Step Two: Deal with the Problem at the Source
Often, a break or a leak involves a specific portion of plumbing, such as the plumbing for a sink, toilet, or washing machine. Shut off the water closest to the source, and get a bucket under the leak to prevent further damage. Valves are usually located at junctions where pipes connect with one another; to find them, start at the problem and trace your way back along the problem pipe.
Step Three: Shut off the Water Main if You Have To
If closing a valve doesn’t stop the problem, then you’ll need to turn off the main water supply. The valve is normally located either inside or outside the house at the point where water pipes come in from outside. Often, it will be inside a basement or crawl space.
Step Four: Call the Water Company
In some cases, a shutoff valve will malfunction, causing horrible flooding or a steady leak that can undermine your home’s foundation. If this is the case, contact the water company to shut off the water at its source so you can have the valve repaired.
If you are on a well, you are going to need a plumber, and you might need an electrician or well company to help, too.
For any and all serious plumbing repair, emergency plumbing (Dallas and the surrounding cities), and maintenance issues, think of calling Al’s first.